Terms & Conditions
Effective Date: 21/04/2025
Welcome to Fire & Fern. By accessing or using our website (www.fireandfern.co.uk or www.fireandfern.com) and purchasing or interacting with our products, services, or content, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
Fire & Fern is a lifestyle and wellbeing brand offering products, services, and content related to self-love rituals, candle magic, botanical spellwork, and similar practices. All content, products, and information provided on this site are intended for entertainment purposes only.
2. Use at Your Own Risk
By using this site or purchasing any product or service, you acknowledge and agree that all offerings are used at your own risk. Fire & Fern makes no guarantees regarding outcomes, results, or effects. We do not diagnose, treat, or cure any physical, mental, or emotional condition.
You agree that Fire & Fern shall not be held responsible or liable, directly or indirectly, for any damages or consequences resulting from the use or misuse of any product, information, or service provided on this site.
3. No Refunds or Exchanges
All sales are final. We do not offer refunds, returns, or exchanges under any circumstances. Please read all product descriptions carefully before purchasing and contact us prior to checkout if you have any questions.
4. Custom Orders and Dispatch Times
We lovingly handcraft many of our products, especially custom and made-to-order items. Depending on how busy we are, custom orders can take up to 7 working days to dispatch. We appreciate your patience and understanding as we ensure each item is made with care and intention.
5. Entertainment Purposes Only
Fire & Fern provides mystical, spiritual, and ritual-based tools and content. These are intended to support personal reflection and enjoyment. We do not offer professional, medical, legal, or financial advice. Nothing on this site is intended to substitute for professional guidance.
6. Age Restriction
You must be at least 18 years old to purchase or use products or services from Fire & Fern. By using this site, you confirm that you meet this requirement.
7. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, product names, images, and designs, is the property of Fire & Fern and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our express written permission.
8. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site and accessing them is at your own discretion.
9. Limitation of Liability
To the fullest extent permitted by law, Fire & Fern disclaims all warranties, express or implied. We shall not be liable for any damages, losses, or injuries resulting from the use or inability to use our website, services, or products.
10. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the site, you agree to the updated terms.
Contact
If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@fireandfern.co.uk